Monthly Archives: October 2014

The 21st Century Library Paradigm Shift?

Someone recently viewed an old post of mine (Dr. Steve) from June, 2010, Are We in a 21st Century Library Paradigm Shift?, and that made me realize that I should revise my assertions about a paradigm shift in librarianship, based on my current understanding of the state of American libraries and ‘paradigm shift.’

I wrote;

In my opinion we are. However, it is different from the paradigm shift we all discussed 15 years ago [beginning in the mid-1990s] that was a result of the introduction of the Internet and WWW into the average American office, university, school and home. That shift was essentially about delivery of library services. There wasn’t much change in philosophy of library science, but it changed delivery of library information from on-site to online. The concern that the WWW would replace librarians was exaggerated and didn’t materialize, because we retained our “information specialists” role who knew the How and What of information retrieval and evaluation. Everything evolves, from card catalogs to OPAC, but it was about delivery.

Today there are different factors influencing the library profession that make a paradigm shift inevitable and essential, based on my assessment of the literature. The most profound factor is the change evolving among youth toward information literacy that will challenge librarian’s “information specialists” role. Within the next 10 years librarians will not be THE only “information specialists” who are able to retrieve and assess information.

I went on to write other posts about the nature of paradigm shifts, its manifestation in the librarian profession, and how the profession needed to recognize and embrace that shift. If you’re interested in those discussions, just type paradigm shift in the Search window.

In those earlier posts I described the shift as;

Evidence has convinced me that the 21st Century Library Paradigm is that libraries will be defined by those librarians running them and their local community more than by the profession, or SLIS, or any librarian associations’ standards.

My current thinking is that we are in a shift, but the nature of that shift is now clearly (to me) from a librarian-centric philosophy to a user-centric philosophy, NOT simply that local librarians will define the local library. Since library users are local, obviously the user-centric philosophy will be implemented locally.

When Kimberly posted Public Libraries Must Agree Upon a Mission If We Are to Survive last month, our subsequent conversations made me realize that a true “paradigm shift” should accompany a significant shift in mission. That was not the case in my assessment of future librarianship. The fundamental mission of libraries is … to provide the open and equal access to information that is necessary for the existence of an informed citizenry able to participate in their government., and I believe that will never change – significantly.

I also realized that I was one of those who got caught up in the hype of changing the image and re-inventing ourselves, when all we were experiencing in the profession was clearly a lack of confidence in our mission, our reason for being, which lead to a scramble for a new mission – a new reason for being librarians. All we really needed was a new vision for achieving our fundamental mission in an evolving environment that demanded a shift from a librarian-centric to a user-centric philosophy. Even though we may no longer be the only “information specialists”, that doesn’t mean the core mission and values of the library have actually shifted to something else.

All that has shifted, and should shift, is the focus of librarianship, thus libraries, from the long held librarian-centric philosophy to a 21st Century user-centric philosophy. That in itself is significant.

[For those of you interested, read my post 21st Century Librarianship vs. The 1876 Special Report that reviews the state of librarianship in early America, and the roots of that old librarian-centric philosophy.]

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21st Century Libraries- Innovation, Information and High School Diplomas!

[Dear Reader-While I have made the decision that I will only include details about my own library very sparingly on this blog- I prefer to rely on my experiences in broad strokes rather than specifics about my current library- I felt that yesterday marked a milestone I would be remiss if I did not share. I certainly would have blogged about it if I had seen it in the news at any other Library.  So here you have it:]

Beginning October 9, 2014, Trenton Free Public Library will offer Trenton residents the opportunity to earn an accredited high school diploma at the Library at no cost.

This program, an initiative brought to public libraries by Cengage Learning/Gale, is the world’s first accredited, private online school district. Career Online High School and is specifically designed to reengage adults into the education system and prepare them for entry into post-secondary career education or the workforce. This is NOT a GED program. Successful graduates will earn a high school diploma and a career certification through an accredited high school. Learning and literacy will be accessible to students in a non-traditional, online environment, allowing them to take classes remotely or at their local public library. Adult students will have the ability to select a career pathway and gain career skills in high-demand job disciplines. Upon completion of the program, these students will be able to combine literacy skills with occupational skills.

With Library budgets stretched as they are, you may be wondering, “How on Earth did they afford such a program?” As with so many wonderful things that come to libraries, it came in the form of an award (grant).

Select New Jersey Libraries will begin offering Online Certified High School Programs to their Patrons from the University Herald Oct 8, 2014:

New Jersey residents will have the opportunity to earn accredited high school diplomas and credentialed career certificates through six public libraries.

“Libraries are evolving beyond books into true educational institutions and Gale is delighted to be the partner to make that happen,” Frank Menchaca, senior vice president for global product management at Gale, said in a statement. “This is the first statewide implementation of Career Online High School and we can’t wait to see the impact it will have on communities and the students themselves.”

“This innovative project is the latest step in the transformation of public libraries in the digital age into full-fledged community resources,” said Mary Chute, New Jersey State Librarian. “New Jersey’s libraries are committed to supporting the development of a well-educated and well-trained workforce, which will enable New Jersey’s employers to compete in the global market.”

New Jersey residents interested in the Career Online High School program should visit


Now, if you are like me, you are probably thinking “Wow. I always read these stories but how do libraries actually GET these awards/grants?!” Well this is how it happened for us:

In January of this year I read an article that literally made me pick up the phone and call Gale Cengage- not the next day but that very moment! This was that article:

LA Public Library to Offer High School Diplomas! CBS News Jan 9, 2014.

and this was the quote that really made me sit up and think:

“The exciting thing about public libraries is they are places people trust,” he [Howard A. Liebman of Gale] said. “So people, who may have felt ashamed about not having a high school diploma, will feel safe going there to get one.”

Public Libraries ARE a place of trust, acceptance, support, and openness that can create the perfect “judgement free” zone for this type of program. In addition, as a stong proponent of the Public LIbrary’s mission to support the existance of an ‘Informed Citizenry’ this was a no brainer! I HAD to have this program at my Library!!

So, like a crazed shop-a-holic watching the HSN at 2am, I picked up the phone and called Gale’s sales department. They politely informed me that they had no information on the product but someone would return my call. SIGH! Thwarted!! But wait- they said they would call and so they did! In the form of Brian Risse, Vice President – National Sales Manager, Public Libraries Cengage Learning- Gale. And by February I had him live and in person in my office making the sales pitch. Unfortunately, at the end of the day, despite my deepest desires, we were unable to acquire the program as the cost was simply outside our grasp.

But wait! Luckily for us, the NJ State Library had the same vision and was able to secure funding for the initiative from the NJ Department of Labor and this summer it was announced that they would begin accepting applications for Libraries wishing to participate.

So, after months of writing, meetings with community partners and the installation of a computer classroom funded by Community Development Block Grant monies, our application to be selected for the New Jersey pilot program to offer the Career Online High School was accepted and we rejoiced! From the first article on Jan 9th to the launch on October 6th- nearly 9 months elapsed and it does feel a bit like we have ‘given birth’ to something truly special.

As with many urban communities the educational situation in Trenton is a near constant topic of concern and conversation. This year the State “report card” lists us dead last in NJ- again- with a drop out rate of 48%.  The situation is dire!  But while there are many committed, smart people working on solutions for today and tomorrow’s students…what about yesterday’s?  There are an estimated 13,000 Trentonians in their 20s&30s without a High School diploma.  ANY educational solutions for our Schools will be too late for them.  THIS program is a real solution with the potential to start having a REAL impact with real High School graduates as soon this Spring! 

Earning a high school diploma is a life-changing achievement. By offering this opportunity through public libraries rather than ONLY in a ‘for-profit’ model by institutions of higher learning (as it has been previously) , we are empowering our library patrons to seek new opportunities and transform their lives. We are helping to solidify our core mission “to provide the open and equal access to information that is necessary for the existence of an informed citizenry able to participate in their government.” in a fundamental way. A High School Diploma!

Is it ideal that anyone does or must leave school before graduation? Of course NOT! Do we want our young people to stay in school and graduate in the natural course? Of Course!! And wouldn’t it be wonderful if we lived in a world where no one ever stumbled, life was easy, and we all chose wisely the first time around? It would! But how many decisions in life do you regret? How many times do you wish you could call a do-over? Unfortunately that opportunity is rare. But imagine if that regretted decision concerned something as fundamental to your existence and participation in our society as your high school diploma? Now imagine if you were offered a second chance? This program is that concept in practice and goes directly to the heart of our Mission.


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21st Century Library Blog goes to Denmark!

It is with much pleasure that I announce that I will be the closing keynote speaker at the Danish Union of Librarians’ annual conference “Snapshot! – The Librarian in 2014” on Sunday October 26, 2014 in Nyborg Strand, Denmark. The Conference announcement is at this link.

The Danish Union of Librarians (“Bibliotekarforbundet”) conference will focus on “the professional dna” of the librarian – focus on the profession, on the skills and the identity of the librarian.  The blog posts that caught their interest and generated the invitation were written by my father, Dr. Stephen Matthews, and include:   “Five Challenges Every Librarian Must Face” , “A Sixth Challenge Every Librarian Must Face”, and You May Be A 21st Century Librarian If You”.  They are exceptional blogs and remain some of the top visited on this site.  Based on each of our schedules, it was determined that I would attend and make the presentation.

In addition to the conference, my time with the librarians of Denmark will include visits to various libraries, a lunch at the Librarian House, an interview with “Perspektiv” (Perspective), the magazine of the Danish Union of Librarians, and last but certainly not least a 2 hour presentation on the past, present and future of American Libraries at the University of Copenhagen’s Royal School of Library and Information Science.


Stay tuned to hear more about the upcoming trip, my experiences with the Danish Librarians, and more!!
For additional fascinating information about the Danish Librarians Union visit this link.


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